Director-Laboratory Quality & Compliance

Job ID
Allied Health & Clinical Services
Job Location


St. Jude has an exciting opportunity in the Department of Pathology for a Director-Laboratory Quality and Compliance to lead the only CAP 15189 accredited pediatric hospital laboratory currently in North America. This position will be a key member of Pathology’s leadership team who will be responsible for the strategic direction for the quality, regulatory, accreditation and compliance activities across the department. The selected individual will need to be a change agent and look for creative and innovative ways to continually improve how quality is integrated in the day-to-day operations in Pathology. To be successful in this role, you will need to be able to communicate effectively,  build collaborative relationships with medical, scientific and operational leaders, be a problem solver, have focus and great attention to detail, and be a change agent to support operational excellence.



  • Develops, organizes and directs activities of the Quality Program
  • Manages the daily work of quality personnel which consists of 6 currently
  • Ensures compliance with applicable federal, state and local laws or regulations pertaining to Pathology and Clinical Lab operations
  • Oversee and develop programs to ensure compliance with all regulatory activities to include CLIA and FDA (Blood Bank, Blood Donor, Blood Product Manufacturing) and all accreditation activities in Pathology to include CAP Lab Accreditation, CAP15189 Accreditation, CAP Biorepository Accreditation, AABB, ASHI and FACT collection facility requirements
  • Direct the processes to review and analyze quality data and other analytics for data presentation and reports that will be used for continual improvement
  • Serve as a key operational leader in Pathology and will perform special projects as assigned

Minimum Education

  • Bachelor's degree in quality, medical laboratory science, science, business or related field required
  • Master's degree is strongly preferred

Minimum Experience

  • Ten (10) years of quality management and leadership experience is required. Quality experience obtained in a clinical laboratory management role will count toward experience requirements
  • Experience with implementing and maintaining Lean/Six Sigma improvements is required
  • Experience with clinical laboratory quality is highly desired

Required Credentials


Other Credentials

  • Certification by the American Society for Quality as a Certified Manager of Quality & Organizational Excellence (CMQ/OE) required within 18 months of hire
  • Certification as LSSGB or LSSBB preferred

What We Offer

WHATWE_Benefits          WHATWE_Glassdoor          WHATWE_UnexpectedPerks




Other Information

St. Jude is an Equal Opportunity Employer

No Search Firms:

St. Jude Children's Research Hospital does not accept unsolicited assistance from search firms for employment opportunities. Please do not call or email. All resumes submitted by search firms to any employee or other representative at St. Jude via email, the internet or in any form and/or method without a valid written search agreement in place and approved by HR will result in no fee being paid in the event the candidate is hired by St. Jude.

COVID-19 vaccine:

St. Jude Children’s Research Hospital has mandated the COVID-19 vaccine for all employees, excluding those with an approved medical or religious accommodation, as a condition of employment.


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