• Manager-Business Relationships

    Job ID
    Information Services
    Clinical Research
    Job Location
  • Overview

    A business relationship manager (BRM) is the liaison between IS and business functions across the institution. A BRM understands organizational business processes and provides technology guidance to ensure maximum return on investment (ROI) for IS business strategy requirements. A key BRM role is reducing business and IS barriers such as vendor relationship management and process improvement of project management methodologies. This is achieved by stimulating, surfacing, and shaping demand for capabilities and assets, in addition to ensuring that the potential business value from those capabilities and assets are captured, optimized, and recognized. This role will be responsible for organizing programs and projects to support the organization's strategic direction, as well as creating and managing long term goals. Budget development and operational oversight of project managers are within the scope of this role.


    The BRM is responsible for the following:

    • Providing overall management and value delivery of the project management team by managing the business requirements within the cost, time-frame, and quality standards defined by the portfolio.
    • Serving as a liaison between organizational departments and Information Services to facilitate organizational and strategic initiatives.
    • Supporting the Information Services Project Management Office (IS PMO) by ensuring adherence to the project management processes for the department.
    • Supporting the Change Control process by ensuring adherence to the change control processes for the department.
    • Providing day-to-day supervision of Informatics project managers and processes.
    • Pursuing professional development opportunities, including learning new hardware, software and other computer-related concepts through journals, books, seminars, user group conferences, networking with industry peers.

    Minimum Education

    • Bachelor's degree in a Healthcare discipline, Business Administration or Management, Information Systems or related field is required
    • Bachelor's degree or advanced degree in Clinical Research, Clinical Informatics, or a clinical specialty is a plus.
    • PMP, PMI-ACP, or PgMP certification required

    Minimum Experience

    • Eight (8) years of program or portfolio management experience required in a dynamic and progressive technological environment required
    • Clinical or Clinical Research program management experience is a plus
    • Five (5) years supervisory experience required Three (3) years budgetary planning and management required
    • Experience with implementation of global clinical trial management system
    • Experience with archiving legacy systems CTMS
    • Experience with full life-cycle support of clinical trial management applications

    Other Credentials

    • Active Project Management certification from Project Management Institute

    EEO Statement

    St. Jude is an Equal Opportunity Employer

    No Search Firms:

    St. Jude Children's Research Hospital does not accept unsolicited assistance from search firms for employment opportunities. Please do not call or email. All resumes submitted by search firms to any employee or other representative at St. Jude via email, the internet or in any form and/or method without a valid written search agreement in place and approved by HR will result in no fee being paid in the event the candidate is hired by St. Jude.


    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed

    Stay connected

    We're breaking new ground at St. Jude. Stay up-to-date on our latest news and career opportunities in the areas you're most interested in by becoming a St. Jude Careers Insider.

    Search all St. Jude Jobs, including postdoctoral research fellowships, clinical fellowships and faculty appointments.