A business relationship manager (BRM) is the liaison between IS and business functions across the institution. A BRM understands organizational business processes and provides technology guidance to ensure maximum return on investment (ROI) for IS business strategy requirements. A key BRM role is reducing business and IS barriers such as vendor relationship management and process improvement of project management methodologies. This is achieved by stimulating, surfacing, and shaping demand for capabilities and assets, in addition to ensuring that the potential business value from those capabilities and assets are captured, optimized, and recognized. This role will be responsible for organizing programs and projects to support the organization's strategic direction, as well as creating and managing long term goals. Budget development and operational oversight of project managers are within the scope of this role.
The BRM is responsible for the following:
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